Return Policy

Domestic Return Policy

You may return most new items – in their original condition – within 30 days of delivery for a full refund* or exchange (Shipping charges are not refundable)

If the return is a result of our error (for example, if you received an incorrect item) we are going to cover the shipping charges. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive your refund more quickly. 

If you are not satisfied with your order, you can return it to us (You have 30 days from the date you received the item to initiate a return), keep in mind that you are responsible for the cost of shipping the item back to us; we do not cover return shipping charges. Once the item has been returned and received at our facility, we will carefully inspect it before processing your refund for the purchase price. It’s important to note that refunds can take a few business days to appear in your account after processing.

If you need to return an item, please email customerservice@motoart.com with your order number and name. We will respond quickly with instructions for how to return items from your order.

Please note that custom engraved items are not eligible for returns or exchanges.

International Return Policy

You may return most new items – in their original condition – within 30 days of delivery for a full refund* or exchange (Shipping charges are not refundable)

Please contact customerservice@motoart.com for instructions on how to begin your return. International customers may be subject to additional customs fees.

* Restocking fee of 15% may apply for undefective items.